SailorSams.com Shipping Policy

Shipping Policy

At SailorSams, the math is easy! Except as noted*, if your SailorSams order total is $100 or more you get free shipping!* (excluding any applicable sales tax - we collect sales tax on shipments to Florida). Orders less than $100, shipping is just 8 bucks.*

*Continental USA only (outside continental USA, additional freight charges may apply - please call or email with your shopping list and zip code for a quote). Normal "ground" shipping methods only. Shipping can be to one street address only. Ground deliveries cannot be made to PO boxes. *Certain heavy or large items may incur a surcharge (this will be noted on the product page for any such product and will be included in the price). Items that ship by FREIGHT CARRIER REQUIRE A CUSTOM FREIGHT QUOTE, AND THE COST OF FREIGHT WILL BE ADDED TO YOUR ORDER BEFORE IT CAN BE PROCESSED. Shipping time estimates

Rush Orders - see below

Deliveries to Alaska, Hawaii, Puerto Rico, Canada

Extra freight charges are usually applicable. Your order may be held until freight is billed to your credit card, upon your approval. Please request a freight quote in advance by email, telephone or fax. Please include your "ship to" POSTAL CODE and COMPLETE shopping list with QUANTITIES. Supplier warehouses typically do NOT ship by postal, only by UPS or FedEx. You are welcome to have us ship to a friend or relative in the continental US, who can then send by postal to you. Canadian recipients may incur customs fees/duties charged by the shipping company and your government - we cannot calculate these.

Due to marketing arrangements, we cannot ship Indel products (products with IND- prefix)
to California, Hawaii, Oregon or Washington state, or outside of the USA.
Call Indel Marine for more information 800-422-9711

Toll Free Phone (continental USA) 877-230-7353
International phone USA 941-378-0330
email
Fax 941-378-0550 Fax

Overseas Shipping

Overseas Shipments:
Generally, we require that you arrange with a relative, friend or Freight Forwarder located in the continental US to receive the product from us, and then have them forward the product to you. You may order from us online, by telephone, or by fax. Visit a search engine to search for a freight forwarder: Yahoo Google MSN

Toll Free Phone (continental USA) 877-230-7353
International phone USA 941-378-0330
email
Fax 941-378-0550 Fax

RUSH ORDERS

Extra freight cost will be applicable. RUSH ORDERS must be placed in time for us to get the order to the appropriate warehouse before their cutoff time, which MAY require us to have your order AS EARLY AS 11:00 am local time for the appropriate warehouse (policies are set by individual warehouses and are subject to change and interference by pre-existing work load).

Please request an Inventory Check in advance. You may also request a Freight Quote in advance. Please be knowledgeable of your "ship to" ZIP CODE and COMPLETE shopping list with QUANTITIES.

Note regarding expedited shipments: microwave ovens are costly to ship due to their heavy weight. To ship cross country, ground freight generally takes 6 to 8 days. To expedite shipment of our smallest (lightest) microwave (30 pounds) to Los Angeles, as of mid-2005, next day air cost $100, 2nd day air cost $70, 3 day select cost $50 (subject to change by shipping companies without notice). Smaller, lighter items are much more reasonable to expedite. Unique products ship from unique warehouses around the US. Normal, estimated shipping times are listed below.

Toll Free Phone (continental USA) 877-230-7353
International phone USA 941-378-0330
email
Fax 941-378-0550 Fax

Order Processing / Shipping Time / Origins

SailorSams is headquartered in Sarasota, Florida. Most products ship direct to you from the importer/distributor warehouses, so depending on their location, your location, product availability, product assembly & testing requirements, inspection, special packaging requirements, holidays, seasonal influences (be aware in the busy spring season and at times of large orders, warehouses can experience delays, so order in advance whenever possible), as well as the shipping method, some items may be delivered in a day or two, while other items may take a couple of weeks to receive under normal circumstances (longer if on back-order). You are welcome to call with part numbers for more details. Of course, most product shipments can be expedited - call to confirm availability and get a freight quote - toll free 877-230-7353 or 941-378-0330.

Keep in mind, there is Order Processing Time plus Shipping Time. Average Order Processing Times are listed in the chart below. Shipping within the same geographic region typically take 2 to 3 business days in transit, while cross-country shipments generally take 5 to 7 business days. Products are typically shipped by UPS Ground or FedEx Ground (or freight carrier for large items). Large orders and back-orders can obviously be exceptions.

Please note that the following are simply estimates. There can be exceptions either way. Large orders and orders of back-ordered items may require time for manufacturing and shipping from overseas.
Part # Prefix	Supplier (supplier is designated by 3 LETTER part number prefix - see left column)	Average Time to Process (depends on availability, demand, and other variables - Call to inquire anytime)	+	Ship Time (in same Region)	OR	Ship Time (Cross Country)
ABI-	ABI Marine products ship from Santa Rosa, CA 95407	10 business days	+	1-3 business days	or	5 to 7 business days
ACE-	ACE Dock / Den Hartog products ship from Hospers, Iowa 51238	3 business days	+	1-3 business days	or	5 to 7 business days
DOM-	Origo products ship from Atlanta, GA 30336	3-4 business days	+	1-3 business days	or	5 to 7 business days
DSI-	Dr. Shrink products ship from Manistee, MI (Michigan) 49660	FedEx/UPS orders: Normally 1 business day (However, 2-3 business days during autumn months) Freight Carrier Orders: 2-3 business days	+	1-3 business days	or	5 to 7 business days
ICM-	ICM, Contoure, Gator Lights, and Tappan Microwave products ship from Sarasota, FL 34234 (except coffee makers ship from Command in Schoolcraft, MI 49087)	1 to 2 business days	+	1-3 business days	or	5 to 7 business days
IDP-	International Dock Products Inc. ships from Pembroke Park, FL 33009	1 to 3 business days	+	1-3 business days	or	5 to 7 business days
IMT-	Imtra products ship from New Bedford, MA 02745	1-2 business day	+	1-3 business days	or	5 to 7 business days
IND-	Indel, Isotherm, Isotemp products ship from Pompano Beach FL 33069	1-2 business days Freight Carrier Orders: 2-3 business days	+	1-3 business days	or	5 to 7 business days
KYN-	Kenyon products ship from Clinton, CT 06413	Usually ships within 5 business days, but may take several weeks depending on demand and quantity ordered.	+	1-3 business days	or	5 to 7 business days
PLT-	Proplite ships from 194 Hwy 310 Waterford, MS 38685	1-2 business days	+	1-3 business days	or	5 to 7 business days
WAE-	Waeco products ship from Peterson Marine 445 Douglas Road E Oldsmar, FL 34677-2907	1-2 business days Freight Carrier Orders: 2-3 business days	+	1-3 business days	or	5 to 7 business days
WCI-	Whitecap products ship from Piscataway, NJ 08854	1-2 business days	+	1-3 business days	or	5 to 7 business days